Privacy Policy USA Consumer

1. Introduction

Welcome to Windshield Locals, operated by Hoshi Brands OÜ ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services.

This Privacy Policy applies to individuals in the United States. If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

2. Data We Collect

We collect the following personal data from customers who submit windscreen repair requests:

• Name
• Phone number
• Email
• Location of service request
• Car registration number
• Information about service required
• Images of their car

We also collect data from windscreen repair shops that purchase leads, including business details and payment information.

3. How We Use Your Data

We collect and process personal data for the following purposes:

• To connect customers with windscreen repair shops.
• To verify and manage lead quality.
• To communicate with customers and repair shops.
• To improve our services through analytics.
• To comply with legal and regulatory requirements.

4. Data Retention

We retain customer and business data indefinitely, unless a request for deletion is made. If you wish to have your data removed, you may request deletion by emailing admin@windscreenleads.com.

5. Data Sharing

We may share your data with the following third parties:

• Windshield repair shops: Customer data is shared with repair shops to facilitate service requests.
• Google, X, and Meta: For advertising and analytics purposes.

We do not sell personal data. However, we may share customer information for business operations in compliance with applicable privacy laws.

6. Your Rights Under US Privacy Laws

If you are a resident of certain US states, including California, you may have the following rights under state privacy laws:

• The right to know what personal data we collect about you.
• The right to request access to and receive a copy of your data.
• The right to request the deletion of your data.
• The right to opt out of data sharing for advertising or analytics.
• The right to correct inaccurate data.
• The right to limit the use of sensitive personal information.

To exercise any of these rights, please contact us at admin@windscreenleads.com.

7. "Do Not Sell or Share My Personal Information"

If you are a California resident, you have the right to opt out of the sale or sharing of your personal information. While we do not sell personal data, we may share customer data with third-party advertisers and analytics providers.

To opt out, please email admin@windscreenleads.com.

8. Data Security

We take data security seriously and implement the following measures:

• Restricted access to personal data, ensuring only authorized personnel can access it.
• Secure payment processing to protect financial transactions.
• Regular monitoring and updates to our security systems.

9. Cookies & Tracking

We use cookies and tracking technologies to improve our services and measure advertising effectiveness.

By using our website, you agree to our use of cookies. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: admin@windscreenleads.com